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Our perfect rock star Vice President of Operations will have multiple location operations management experience and focus on driving the operational strategy while achieving the company’s business excellence.

Responsibilities:

• Lead, direct, and coordinate the successful implementation of all key operational and organizational initiatives.
• Develop and disseminate a system-wide standardization process that ensures flawless operational execution and consistency.
• Analyze the industry competitively from a pricing and marketing standpoint. Develop growth strategies with company ownership.
• Monitor, assess and evaluate performance through sales, operating cost, inventory, trend and other data analysis.
• Build strong relationships with partners based on the core values of the company.
• Promote brand satisfaction and confidence across all studio locations and among customers.
• Successfully reinforces company core values and standards; holds partners accountable for brand standards, ensuring correct operational procedures are followed; works with partners on timely resolution of compliance issues and fosters a culture of accountability.
• Oversee the conceptual design, implementation and maintenance of all training and development materials for studios, sales, customer service and operations teams.
• Provide financial oversight of studios and manages annual budget.
• Deliver annual topline and bottom-line financial goals.
• Exercise discretion, discernment, tact and subtly in handling highly confidential information.

Requirements: 

• Bachelor’s degree Business Administration, Organizational Leadership or other related field required; MBA preferred.
• Possess extensive knowledge typically obtain with seven (7) years’ experience successfully managing and/or directing multi-unit, geographically disbursed store-based operations.
• Experience in “top tier” company environments known for having a strong customer focus.
• Must be a skilled mentor with the ability to positively influence others and quickly build strong relationships across the organization.
• Strong background in training and development of managers and operators; ability to motivate and inspire team members is required.
• A team player who desires working in a collaborative, cross-functional environment, with a strong desire to work together with colleagues across company.
• Precise and articulate written and oral communication; ability to speak clearly and persuasively in positive or negative situations and demonstrate individual and group presentation skills.
• Results-oriented with exceptionally high-performance standards.
• Problem analysis and conflict resolution at both a strategic and functional level.
• Excellent organizational skills and ability to effectively identify and respond to shifting priorities.
• Must be able to travel, approximately 25% of the time.
  

Salary: $130k-$150k (Based on Experience) + Bonus Incentive Plan

Benefits:

• Medical, Dental & Vision (Free for Employees)
• Basic Life Insurance (Free for Employees)
• Long Term Disability
• Short Term Disability
• Employee Assistance Program (Free for Employees)
• Will Preparation Assistance (Free for Employees)
• Paid Time Off
• Paid Holidays
• Direct Deposit

Hours: M-F 8-5 CST (Flexible)

Travel: Up to 25%. Not expected to be monthly. (Includes studio locations visits, leadership meetings, vendor facilities visits, etc)