Chief Operations Officer

Remote | United States

CHIEF OPERATIONS OFFICER ROLE:

This role will be directly working for a Portfolio Company. The COO’s role is to bring the CEO’s vision to life while creating a company infrastructure to drive strategy to tactical execution. The goal of the COO is to create systems and processes which enable a functioning, efficient business to drive sustainable growth.

While the CEO designs a business strategy, the COO drives accountability in implementation. Oftentimes the COO acts as a liaison between the CEO and the rest of the company's day-to-day activities and helps set the proper “pace” for growth.

The COO is considered “lead executor” who ensures strategies regarding marketing, sales, legal, finance, and customer experience are executed in a timely and resourceful fashion.

SALARY

$150,000 - $180,000 + Bonus

CHIEF OPERATIONS OFFICER RESPONSIBILITIES:

Collaborates with the CEO in setting and driving organizational vision, strategy and hiring needs
Designs and oversees implementation of business systems and goals in line with executive strategy
Ensures effective recruiting, onboarding, development, performance management, and retention practices are in place
Establishes policies, systems & frameworks that build and promote company culture and values
Sets Weekly, Monthly & Quarterly Goals for the company based on discussions with CEO around vision and overarching strategy
Evaluates company Daily/Weekly/Monthly/Quarterly based on metrics delivered by Leadership team
Ensures proper legal & financial systems are in place to support growth and protection of company
Discusses team management, training, and hiring needs with the CEO
Oversees lean distribution of resources to drive efficiency and high ROI
Ensures all team members have proper support system in place
Monitors performance with proper tracking and establish corrective measures as needed, preparing detailed reports and forecasting for the company
Analyzes internal operations and profits to identify areas of opportunity and where budget can be saved

CHIEF OPERATIONS OFFICER RESULTS:

Resources are allocated to the highest-ROI projects
Company maintains a team culture aligned with the common goal of the customers
Data and insight into customer satisfaction is managed in order to make proper decisions on products/delivery mechanism and areas of improvement
Company remains legally and financially protected
Weekly/Monthly/Quarterly goals are set and ownership assigned based on roles and departments along
Vision of the CEO is constantly communicated to team

CHIEF OPERATIONS OFFICER REQUIREMENTS:

High-level communication skills
Utmost professionalism in conduct.
Able to consistently reinforce communications of CEO
Experience in cross-functional company management
Ability to set goals and design executable goals with timelines around them
Highly developed interpersonal and leadership skills
Experience assessing key performance metrics and generating diagnoses and action plans

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