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ROLE:
This role will be directly working for a Portfolio Company. This is an evergreen post. We partner with businesses that seek exceptional appointment setters capable of achieving remarkable results. Development Representatives (SDRs) prospect and book qualified prospects for set calls onto the Business Consultants calendar. They prospect through a multi-channel approach of phone, email and Facebook messenger and manage a pipeline of leads given to them on a weekly basis. They are an essential part of building up a massive sales pipeline for the BCs to close into our programs. SDRs work closely with the BCs to maintain communication about prospects, meeting times, closing strategies, and quality control of set calls booked. Our SDRs understand how to combine a solid work ethic with the ability to think outside the box in order to attract qualified prospects for meetings. Our SDRs understand that building out the skillset of outbound sales is a great foundation for a successful career in sales and entrepreneurial ventures.
RESPONSIBILITIES:
- Establish and nourish new relationships with prospects
- Maintain a clear and clean pipeline of weekly leads in the CRM
- Coordinate with SDR coach on new ways to attract clients and to clear any blockers of the process
- Follow up extensively with leads over prolonged periods of time
- Understand, meet and exceed targets, key performance indicators (KPIs), and critical success factors
- Available M-F to hit call target, email nurture, and prospect if need be
- Ideally, rotate AM/PM shifts to vary outreach times
- Share call recordings with SDR coach for training purposes
- Attend one training/feedback session per week with SDR coach
- Prospect and research client’s website, Facebook page to tailor outbound messaging
- Review companies and stakeholders assigned to find any missing info
- Assess engagement among prospects and companies
- Qualify prospects
RESULTS:
- Call target per day is hit and tracked
- Each lead assigned same week is touched via email and Facebook messenger a minimum of 2 times per week
- 10 qualified meetings are booked per month
- Stat sheet is updated by X and sent to Sales Lead
- All client interactions are properly documented in CRM
- A consistent 5% lead to demo is maintained
- All internal communication cycles are properly followed
- Efficient with Facebook, email, and texting
- Good over the phone
- Desire to learn sales
- Excellent communication skills
- Take personal health very serious
- Highly persistent when faced with objections
- Well organized and able to maintain a pipeline that can be observed by SDR coach
REQUIREMENTS:
- Well organized and able to maintain a pipeline that can be observed by SDR coach
- Efficient with Facebook and general social media platforms
- Exceptional over the phone (this is a requirement)
- Excellent communication skills
- Must be great at presenting
- Excellent at building rapport
- Open to learning new processes in sales
- Are routine driven
- Open to growing rapidly
- Self-sufficient and able to properly manage one’s own time
- Well organized and able to maintain a pipeline that can be observed and understood by the Sales Lead and SDR Manager